Welcome to DoorCall, where family values meet exceptional service.
As a proudly family-run business with over 40 years of dedicated experience, we've built our reputation on reliability, quality craftsmanship, and a deep commitment to our customers. See our Google 5-star reviews!
Founded by Neil Ward, DoorCall began as a small, local venture and has grown into a trusted name across the North West and further afield.
Neil began his career in the construction industry as an apprentice joiner in 1976, gaining hands-on experience across a wide range of building and property services. Neil first set up on his own in 1983, founding Neil Ward Joiners and Builders. Neil began specialising and focusing more on door-related services and ultimately started Cheadle Doors in 1992. Over time, his expertise naturally gravitated toward locks, windows, and doors, areas where he consistently stood out for his attention to detail and problem-solving skills. As demand for his knowledge grew, this specialisation evolved into a dedicated service, and ultimately, into what is now DoorCall.
We cover both domestic and commercial properties and are a local support function to estate agents, landlords and property companies.
At DoorCall, we do things differently. Our approach blends traditional values with modern expertise, ensuring that every project, big or small, receives the personal touch it deserves. We pride ourselves on honesty and delivering results. Our prices are fair and transparent, and we don't charge any call-out fees.
Doorcall have absolutely lived up to their reputation and reviews. Had a particularly tricky job to retrofit some electronic locks to PVC doors for a business. Suffice to say the job had some challenges but everything was dealt with in a timely, professional and very cost-effective manner. Genuine pleasure to have worked with them and definitely my default go to now for anything lock related.
I spoke to Neil from Doorcall who made a visit to my disabled Father's property as the police had to force entry. Neil stayed with my father for several hours due to his difficult mental and physical health conditions and spoke to me regularly over the phone as I was in another city. Neil showed such compassion and professionalism and said he wasn't going to leave until my father was safe and the door was repaired, which gave me great peace of mind. I couldn't recommend him enough, an absolute local hero!
Excellent service from Doorcall Limited. They repaired my wooden back door professionally, and I'm very happy with the result. The service was reliable, and I really appreciated their help. It's great to find a company that knows what they're doing. Highly recommended!
I can't recommend Doorcall enough. Booking the job was easy and quick and Neil couldn't have been more helpful. He took great care when working, is clearly extremely skilful, was brilliant at offering a couple of solutions and left the house super tidy. If I'm ever stuck again I won't be calling anyone else.
Highly recommend Doorcall. Very prompt, professional and knowledgeable, always helping to resolve an issue as quickly as possible. Have carried out multiple jobs for us on a range of commercial & residential properties.
Absolutely phenomenal service second to none! I honestly cannot recommend this guy highly enough! I managed to lock myself out of my house after leaving my keys in the door on the inside, and I was stuck outside with no way of getting in. He was there in a flash, sorted everything out quickly and professionally, and got me back inside with absolutely no mess, no fuss, and at an amazing price!
Outstanding service from Doorcall Joiners and Locksmiths! Dealing with a main door issue, Neil's expert advice over the phone saved me £55. His generosity, knowledge, and kindness shine through. It's reassuring to discover there are still people like Neil among us. Grateful to have encountered such genuine professionals!
It's been quite a few years since I dealt with Neil and Debbie and I was so pleased to see that they were still out there on Google helping people with their double glazing problems. You always get excellent service from them and Neil is always honest with how he can deal with your problems and will always give you good genuine advice. I can't thank them enough. So if you do have any problems with your windows, doors, anything at all, please don't hesitate to give them a call, it's always worth it.
Thank you to Neil for replacing the mechanism in our flat window at Cosgrove Hall. Excellent service, would recommend him for his professional, quick service.